Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, request a demo, or contact us. This includes name, email address, institution name, job title, and any other information you choose to provide.

We also collect information automatically when you use our services, including log data, device information, usage data, and cookies. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices and support messages; respond to your comments and questions; and send communications about products, services, and events.

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting, email delivery, and analytics. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it.

We may also disclose information if required by law or in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you terminate your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

5. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Edudigital Cloud is SOC 2 Type II certified. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

6. FERPA

Edudigital acts as a "school official" under FERPA when processing education records on behalf of our institution clients. We process student education records only as directed by the institution and in accordance with FERPA requirements. Institutions retain control of their student records at all times.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information. To exercise these rights, contact us at privacy@edudigital.app. We will respond within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy, please contact us at privacy@edudigital.app or by mail at Edudigital AI, Inc., [Address].